The Unshakeables

The Unshakeables

By iHeartPodcasts

The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the unbelievable “What are we gonna do now?” moments that changed everything for small business owners. From mom-and-pop coffee shops to auto-detailing garages, every small business owner knows that the journey is full of the unexpected. A single make-or-break experience can change the course of your business forever. Those who stand firm in their resolve have a special name. We call them The Unshakeables. These are their stories. Join Ben Walter, CEO of Chase for Business, and a lineup of special co-hosts as they speak with small business owners across America who’ve gone through some of the most unexpected situations anyone can face and walked away stronger for it. These aren’t stories about the darlings of Silicon Valley or titans of Wall Street. These are real stories from real people behind the small companies powering their communities every day.

The speakers’ opinions belong to them and may differ from opinions of J.P. Morgan Chase & Co and its affiliates. Views presented on this podcast are those of the speakers; they are as of the podcast release date and they may not materialize.

Episodes

Against all Odds: All Nation Restoration

When Benjamin Haugh was 19, he opened his business, All Nation Restoration—not because he wanted to, but because it was the only option he had. Born into challenging circumstances and overcoming adversity at a young age, Benjamin and All Nation Restoration have become a pillar of the Austin, TX community, helping people rebuild and pick up the pieces when disaster strikes. A terrible flood personally affected Benjamin, proving that even those in the restoration business aren’t immune to tragedy. However, when you spend your life helping others, they are there to support you when it’s needed most. Join Ben Walter and special guest Dr. Laurie Santos, a Yale professor and host of the podcast The Happiness Lab, as they chat with Benjamin about his unlikely journey from Texas teen to CEO, how he put everything he had into the business, and the incredible resilience that fueled his remarkable path to success. These are The Unshakeables.See omnystudio.com/listener for privacy information.
29/04/2534m 13s

Succession Planning for Small Businesses: Special Topic

Transitioning your business isn’t something that happens overnight — it takes thoughtful planning to make sure everything goes smoothly. In this special episode of The Unshakeables, Ben sits with Adam Frank, Head of Wealth Planning and Advice, at JPMorgan Chase as they break down the steps every business owner should take to prepare for the future, whether passing a business on to a family member, a partner, or selling to a third party. Ben and Adam discuss the importance of setting up a solid succession plan while also managing the financial, legal, and emotional side of transition.See omnystudio.com/listener for privacy information.
24/04/2517m 2s

A Culinary Love Letter to Chinatown: Potluck Club

Growing up in New York City's Chinatown, Cory Ng and his friends were entrepreneurial from an early age, selling items like T-shirts, ice cream, and bikes. For their next chapter, Cory’s group decided to open a restaurant called the Potluck Club. The paperwork, construction and approvals were overwhelming, even before a contractor ran off with $50,000 of Cory's money. Fortunately, his entrepreneurial drive, along with a little bit of luck, became his recipe for success.    Join Ben and Jessica Young, Head of Product for Chase Payment Solutions, as they chat with Cory about running a company with his best friends, his own legacy of family-run small businesses, and his hopes for the future of Chinatown. Jessica even has her own special connection to Chinatown. These are The Unshakeables.See omnystudio.com/listener for privacy information.
15/04/2533m 17s

Business of Art: The Entrepreneurial Mindset & Music

Join Justin Richmond and Ben Walter, CEO of Chase For Business, for a special conversation about finding success in the music industry through non-traditional means. Ben shares his insights on balancing risk while scaling a business, as they talk about how the indie label XL Recordings built a sustainable business model by making unorthodox business decisions. He also shares how artists often have an edge in creating original business ideas like when music titans Dr. Dre and Jimmy Iovine built Beats by Dre and later sold it to Apple Music for $3 billion.  This episode was made in partnership with Chase for Business. Listen and subscribe to Ben Walter's podcast The Unshakeables here. See omnystudio.com/listener for privacy information.
03/04/2513m 38s

Serving up Success: Sloane Stephens of Doc & Glo

You may know Sloane Stephens from her prowess on the tennis court. You should also know her for her business savvy. She launched the Sloane Stephens Foundation in 2013 to get rackets into the hands of the Compton Unified School District. Ten years later she was set to launch Doc & Glo, her self-funded skincare company, when a web designer noticed all of the product packaging she’d approved had been ripped off from another company. But Sloane never backs down from a challenge.    Join Ben Walter and Kathleen Griffith as they chat with Sloane about a champion’s mindset toward business. Discover how to align a new company with an existing brand image and hear how Sloane moves through bad news with ease. These are The Unshakeables.See omnystudio.com/listener for privacy information.
01/04/2532m 2s

Stick to Your Vision: Nerdwax

When Don Hejny toured with big country artists, he had a sweaty problem: his glasses would not stay put on his nose. Annoyed at constantly having to adjust them, he took matters into his own hands. He found inspiration from a childhood tool - surf wax - and after three years of tinkering, NerdWax was born. He took his idea to Kickstarter, then to Shark Tank, then finally to Instagram, when he nearly lost all of his sales to an iOS Update.   Join Ben and Kathleen Griffith as they chat with Don about finding inspiration everywhere, how he was his own best product tester, and how he leveraged his appearance on Shark Tank even though he didn’t take the deal. These are The Unshakeables.See omnystudio.com/listener for privacy information.
18/03/2534m 53s

From Earrings to Entrepreneur: Nickel & Suede

Kilee Nickels never set out to be a CEO, but when her first pair of custom-made earrings became a huge hit, she knew she had to turn her passion into a business. From that moment, Nickel & Suede was born. But the journey hasn’t been without challenges — early on, Kilee faced everything from growing pains to a near $20K scam that could’ve ended everything. On today’s episode, Ben is joined in the co-host seat by Eunique Jones Gibson, founder of Because Of Them We Can and Culture Brands. Together, they sit down with Kilee to dive into the realities of scaling Nickel and Suede, exploring the power of vision, authentic leadership and staying true to your brand’s core values while growing.See omnystudio.com/listener for privacy information.
04/03/2535m 48s

Protecting Your Business from Fraud: Special Topic

In a previous episode of The Unshakeables, Ben spoke with Kilee Nickels of Nickel & Suede about a near $20,000 scam. In this bonus episode, Ben continues his conversation with Darius Kingsley, head of banking practices at JP Morgan Chase, to discuss the growing threats of fraud targeting businesses. Darius shares insights on evolving scam tactics and offers practical advice on how businesses can stay vigilant and protected.See omnystudio.com/listener for privacy information.
04/03/259m 21s

The Widow Who Disrupted Champagne (with Ben Walter)

Tim Harford is joined by Ben Walter, CEO of Chase for Business and the host of "The Unshakeables" podcast, to explore the story of the trailblazing Widow Clicquot. Her namesake brand Veuve Clicquot revolutionized the champagne industry in the 19th century. Tim and Ben look at how she defied expectations and built one of the most iconic businesses in history.  This episode is sponsored by Chase for Business. For a full list of sources, see the show notes at timharford.com. See omnystudio.com/listener for privacy information.
19/02/2520m 58s

Bootstrapping Clean Energy: Vessyll

A few years ago, Zahra Hargens-Illiff discovered batteries light her up. She built her own battery prototype in her garage and hit the VC circuit. But after a series of disappointing rejections, she took matters into her own hands and bootstrapped her first few products. A decision that took a lot of courage but one that is paying off. Join Ben Walter and Kathleen Griffith as they chat with Zahra about a clean energy future. Discover what it takes to actually build a battery prototype and hear about the grant that almost launched her company (but ended up costing her $17,000). Zahra also has one of the best entrepreneurial coping mechanisms Ben has ever heard. These are The Unshakeables. See omnystudio.com/listener for privacy information.
18/02/2533m 50s

On the Right Foot: Esquivel Designs

George Esquivel started making shoes for himself and some friends, up-and-coming musicians in Southern California. Soon, Hollywood came calling. And it wasn’t just celebrities who took notice. A film financier did, too. He said he wanted to invest in the company,  but George soon realized his intentions weren’t what they seemed.   Join Ben and special guest host Kathleen Griffith as they speak to George about the rise of Esquivel Designs. Hear what a meeting with Anna Wintour is really like, and what happens when you’re betrayed by someone inside your company. These are The Unshakeables.See omnystudio.com/listener for privacy information.
04/02/2534m 52s

Jamie Dimon: America’s Strength in Small Business

The Unshakeables is back for Season 2 — and it’s kicking off with an episode you absolutely won’t want to miss. Listen in as Ben Walter sits with a very special guest: chairman and CEO of JPMorganChase, Jamie Dimon. One of the world’s most respected financial thought leaders, Jamie will connect the dots between the current challenges facing small business owners and the broader financial landscape. And, of course, it wouldn’t be an episode of The Unshakeables if Jamie didn’t share some of the pivotal moments that he overcame to forge ahead in his own career.    This season Ben will also be joined by some new co-hosts, all of whom are making waves in business and culture in their own right. In this first episode, you'll hear from Kathleen Griffith, founder of Grayce & Co. and author of Build Like a Woman.    The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMedia. See omnystudio.com/listener for privacy information.
21/01/2534m 28s

The Unshakeables is back for Season 2

Welcome to The Unshakeables, Season 2, featuring new interviews with small business owners who share their make-or-break moments and the resilience it took to persevere. Join CEO of Chase for Business and host Ben Walter, along with a special lineup of co-hosts, as they pull back the curtain with entrepreneurs who tell their unfiltered and inspiring stories. The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
07/01/252m 5s

A Fresh Perspective: Fresh Bloom Bins

The idea for Fresh Bloom Bins struck Tia Johnson like lightning on a hot summer day. After struggling with a dirty trash can and a teenager reluctant to clean it, Tia was inspired to start her own trash can cleaning business. She hit the ground running, quickly landing a government pilot program.   In this episode, as we continue to celebrate business across the country, Ben heads to Ohio to talk with Tia Johnson of Fresh Bloom Bins and Desmond Bryant from the Columbus Chamber of Commerce. They discuss how to navigate government contracts, clean up sticky situations, and keep your business growing through it all. The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
03/12/2433m 19s

Delivering Success: Haus of Logistics

Quanetta “Q” McNeal loves two things: people and logistics. When she had the chance to combine these interests and launch her own company with her employer's support, she jumped in feet first. But starting her logistics business came with surprises no one could anticipate, like packages mysteriously disappearing, traffic jams stretching for miles and delivery trucks veering off course and crashing into trees.  Join Ben as he chats with Quanetta, founder of Haus of Logistics, about her journey from small business coach to entrepreneur. With 35 trucks on the road, she knows firsthand that each vehicle presents a unique opportunity for things to go awry. Ben is also joined by Dr. Gia Wiggins, founder of Auditocity, to explore human resource issues that small business owners must face to ensure their success. These are The Unshakeables. See omnystudio.com/listener for privacy information.
19/11/2431m 3s

Sowing Seeds for the Future: Sabanto

When Craig Rupp left Iowa in the 80s, he never wanted to step foot on a farm again. A whirlwind career as an engineer took him to some of the biggest companies - Motorola, Apple, Samsung - but he always felt a strong connection to his roots. He had an idea he couldn’t shake - an opportunity to change farming forever. Introducing Sabanto and its best-in-class Autonomous Operator, Steward. On the day of their first big test, the tractor froze, stuck in a field in a blizzard - no planting, no company, no future. If Craig wanted this to work, he had to find a solution - and fast.  Ben is back with a series of episodes celebrating businesses from across America, starting with the great state of Iowa and Sabanto Agriculture. Joining Ben is Sachin Seghal Founder of Elevate Digital Marketing in Des Moines and Brian Lamb, Northeast segment head for Middle Market at JPMorgan Chase. Together they discuss the developments in Artificial Intelligence and its importance for small businesses while sharing insights on how small businesses can effectively transition to mid-sized enterprises and beyond.    The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
05/11/2436m 32s

Next Up on The Unshakeables

See omnystudio.com/listener for privacy information.
29/10/242m 2s

Empowering Veterans for Success: Warrior-Scholar Project

Transitioning to civilian life after years of military service can be daunting. Some veterans pursue higher education, while others explore business and entrepreneurship, each journey uniquely personal. What remains constant is the importance of ensuring service members are well-prepared for this transition.    In this special episode of The Unshakeables, Ben sits down with Ryan Pavel, a veteran and CEO of the national nonprofit Warrior-Scholar Project, to discuss his transition from the military. Ryan shares how the discipline and determination he developed during his service helped him achieve his dream job: guiding and preparing other veterans for a fulfilling life after service.    Additionally, Ben is joined by Mark Elliott, Managing Director and Global Head of Military and Veterans Affairs at JPMorgan Chase, who offers his insights on why veterans often become exceptional leaders and passionate entrepreneurs   The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
25/06/2430m 44s

An Unshakeable Mindset: Live from Atlanta

The Unshakeables returns with a special episode. Join Ben as he sits with Jay Bailey, CEO of the Russell Innovation Center for Entrepreneurs, and Dr. Joy Harden Bradford, host of Therapy for Black Girls, live from The Experience: Atlanta, an event presented by Chase for Business. They discuss the mindset that makes small business owners truly unshakeable. Both small business owners, Jay and Dr. Joy witness the grit and resilience of Atlanta's business community. So listen in as they delve into what it means to become Unshakeable.See omnystudio.com/listener for privacy information.
11/06/2422m 56s

A Vision for the Future: DEZI Eyewear

Desi Perkins launched her YouTube and Instagram profiles to focus on makeup-and people LOVED it. And when she launched a line of sunglasses with a major sunglass brand, people ate that up, too. But when it came time to renegotiate the contract with that brand… that didn’t go as planned. She and her husband Steven set out to do it on their own, knowing if the brand failed it was on them.    Join Ben and Tanya as they chat with Desi and Steven about their daring real-life expansion of the online brand. Discover how they converted digital followers into real sales, demanding the best from their suppliers and refusing to settle for lackluster deal terms from a major company. These are The Unshakeables.     The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
30/04/2431m 9s

Stretched to Their Limits: Rock 'Em Socks

Rob Starkman’s sophomore year was not a typical college experience. He spent most days chugging energy drinks and sweating over fabric dyes in his dorm room. It had all started a few months before, when Rob took on a new role as student manager of the men’s basketball team and it all almost ended when one of the largest companies in the world sent him a cease and desist letter.    Join Ben and Tanya as they chat with Rob about the stroke of inspiration that started Rock ‘Em Socks in a dorm room, and the large legal team that went after the business. Discover how he fought back, overcoming obstacles from outside and inside—his company, and the hard-won lessons that put Rock’Em on the map.    The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
16/04/2423m 56s

Building From the Ground Up: NNG Capital Fund

The 2008 Global Financial Crisis was hard for almost everyone. Fuquan Bilal remembers it like it was yesterday. As founder of NNG Capital Fund and a real estate investor, he came home to the news of the crash and the sharp realization that he lost $2 million overnight. That could have been the end and advisors told him to file for bankruptcy.   Join Ben and Tanya as they chat with Fuquan about how he fought to keep his companies afloat. Discover how he brought his business back from the dead using his own gut instincts and investments to diversify his income.   Release date April 2, 2024   The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
02/04/2426m 36s

It Started With an Allergy: Partake Foods

When Denise Woodard found out her daughter Vivi had severe food allergies, she went into super mom mode. She looked for food that was nutritious and fun but what she found at the store was disappointing at best. So she took to the kitchen and started making her own snacks for Vivi, laying the foundation for Partake Foods, a Black-owned, female-led company offering allergy-friendly foods. As her snacks started to gain traction, Denise realized she needed more capital—and fast—if she wanted Partake to succeed.    Join Ben and Tanya as they chat with Denise about Partakes-humble beginnings and near failure to launch. Discover her commitment to funding Partake, pawning her engagement ring and emptying her savings in the process, and a chance meeting in a trade show bathroom that unlocked new doors for the company. These are The Unshakeables.    The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
19/03/2426m 3s

Wired for Success: Doc Watts Electric

It can be tough to start a business. And if you’re a young family on the brink of the birth of your first child, it can be even tougher. Yet George and Margarita Rivera did it anyway. When George came home and told Margarita he quit his job to start his own electric company, she had apprehensions. Could they keep their family afloat while starting this new company?    Join Ben and Tanya as they chat with the founders of Doc Watts Electric about those first rocky months. Discover how they built a company as they built their family, learned the tools of the trade while learning how to run a successful business— and avoided their competitor’s mistakes by looking to the future. These are The Unshakeables.    The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
05/03/2428m 20s

Burning Both Ends of the Candle: Bonita Fierce Candles

Melissa Gallardo’s childhood smelled like dark-roast coffee and lavender Fabulosa. As an adult, she found it difficult to find fragrances that made her feel at home, so she took it into her own hands and taught herself to make candles. It was a fun hobby side hustle until a 5,400 candle order almost sent her over the edge.    Join Ben and Tanya as they chat with Melissa, founder of Bonita Fierce Candles, about taking her passion project from her side hustle to her full-time job. Discover how she started the company in her spare room while working 9-5 and finishing a graduate degree, built a relatable brand by focusing on her personal experience and how she landed her first big order. These are the Unshakeables.   The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMedia See omnystudio.com/listener for privacy information.
20/02/2422m 30s

Losing Everything... Twice: The Auto Firm

 Alex Vega always loved cars. It started with a $500 car in high school and led to a custom detailing and modification business. Until one day, a business partner revealed his true colors and unceremoniously dumped Alex back to square one. But that wasn’t the first time that happened to Alex—and it wouldn’t be the last.   Join Ben and Tanya as they chat with Alex, owner of The Auto Firm, about how even the biggest red lights in the world can't stop you when you know your brand, the importance of paperwork (especially when working with friends), and how finally finding a trusted advisor-led to his greatest growth yet. These are The Unshakeables.    The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMediaSee omnystudio.com/listener for privacy information.
06/02/2423m 23s

Rebuilding After a Blaze: Luna Gourmet Coffee & Tea

In March 2020, while the entire world was shutting down, Doug and Jason Barrow, brothers and owners of Luna Gourmet Coffee & Tea, had other problems. One morning at the office, one of their employees said the building smelled like campfire. Now roasting coffee does get a little toasty—but never like this.   Join Ben and Tanya as they chat with the Barrow brothers about their business's phoenix-like comeback. Discover how they rebounded, securing fresh funding, finding unexpected allies, and building a dedicated support team that propelled them to greater heights. These are The Unshakeables.   The Unshakeables is brought to you by Chase for Business and Ruby Studio.See omnystudio.com/listener for privacy information.
23/01/2428m 18s

Introducing: The Unshakeables

These are The Unshakeables, daring small business owners facing crisis points and sharing the stories of how they got through it. Hosted by Ben Walter and Tanya Nebo, The Unshakeables is brought to you by Chase for Business and Ruby Studio by iHeartMedia.See omnystudio.com/listener for privacy information.
16/01/242m 6s
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