EP 44: DON'T Lose Customers at Checkout this Black Friday - Upcoming Webinar w/ PCA Predict

By Kunle Campbell

2X eCommerce Podcast

18/10/15·4m 56s

Black Friday (November 27th) through to Cyber Monday (November 30th) are the biggest shopping period of the year.

In the UK, this coming Black Friday is predicted to be the first ever £1 billion shopping day.
And in the U.S, a staggering $80 billion has been forecasted to be spent over the Black Friday weekend into Cyber Monday!

In this webinar taking place on Wednesday, 30th September at 4pm GMT and 11am EST;
PCA Predict’s Henry Thomas, their resident Senior UX Expert and Web Developer who has worked with 100s of Ecommerce checkouts will take us through:

Why you need to pay close attention to the online user experience, especially at checkout What hardware and software performance checks should be made ahead of the festive season The importance of Speed: page load times and why your checkout needs to be quicker than lightning How putting customer service on and offline to the top of your priority list will give you a winning checkout US Retailer – ThinkGeek’s experience and how they have improved their checkout to be truly warp speed