2X eCommerce Podcast

EP 18: Live Chat will Boost Sales and Average Order Value - Joel Feldman, Co-Founder Proonto

How can online retailers drive up both Average Order Value (AOV) and Sales Conversions with Pre-Sales Live Chat?
How can online retailers use and leverage firsthand feedback from shoppers through live chat?
Should you be using video live chat?
My guest on today’s show Joel Feldman, a Co-Founder of Proonto (https://proonto.com/): the first online marketplace that connects eCommerce websites with Sales Live Chat Experts, answers these questions and takes us through best practices for live-chat in a pre-sales eCommerce environment…stay tuned!
Crowdsourced/Outsourced Pre-sales Live-Chat Support for Growing eCommerce Startups

2X eCommerce Podcast is an Ecommerce Podcast Show dedicated to rapid growth and scale in online retail. 
It neither for enterprise nor for micro etailers. 
It is geared to helping ambitious online retailers looking at scaling by 2X, 3X or even 10x.
I hand pick the guests that come on the show to share their expertise and experience. 
My criteria is based on one question:

Can my guests’ provide valuable information and insights to help you my listeners rapidly grow metrics such as conversions, average order value, repeat customers, traffic and ultimately sales?

If they can, then I try my best to get them on the show! 

Kunle Campbell