58 Assistant Operations Manager Debbie Real and Control Room Operators Angela Gotts and Aisha Jabin
Control Room Operator, Aisha Jabin, describes how she tried to comfort a resident trapped on the top floor over the course of a 40 minute phone call.
Deborah Lamprell died in Flat 201 on the 23rd floor with six other people.
Producers Kate Lamble and Elisabeth Mahy Researcher Oliver Jones
Contact us via email: grenfellpodcast@bbc.co.uk