Vital Lessons of a Change Agent
This episode focuses on the 4 vital lessons that Lee has learnt as a change agent.
He uses his extensive experience to provide us with focused examples of how these lessons work in the business environment and why they are so important.
This podcast will help anyone to understand the core elements that affect change in any business, listen in now.
KEY TAKEAWAYS
The solution is not yoursThe success of change really comes from the person or team you are working with.
People protect what they build and if they have been engaged in it and understand and believe in it then it will be a successful solution.
It’s all about behaviour and enabling people to do the right thingEverything we do is about getting people to do the right thing and creating an environment that supports doing the right thing.
We need to understand the things that drive behaviours. What actions have we undertaken to enable these behaviours?
Habit stacking – a means to create a new habit or behaviour by stacking it on top of an existing habit or behaviour. This can be an effective way to enable individuals to develop new behaviours.
Make it visualTo engage people quickly visual management is key. It is a powerful way to share with others.
It becomes real for anybody. Visuals clearly expose the challenges and potential difficulties for everyone to see.
Understanding what the problem is you are trying to solveEverything we do is about continual improvement. It is about critically understanding what the problem is that you are trying to solve.
If you clearly understand what the problem to be solved is, then you will be able to create a compelling need to introduce the solution.
BEST MOMENTS
‘There is a lot of linkage between these 4 areas’
‘If you're not trying to solve a problem what the hell are you doing?’
‘I'm a big advocate of making it visual’
‘We want today to be better than yesterday and tomorrow to be better than today’
‘If you leave me long enough with a pack of post-its and a pen I will redecorate your walls’
‘This created a road map with common goals and the behaviours we wanted to create’
‘The solution is not the change agents, it’s the people who work that process’
VALUABLE RESOURCES
https://itunes.apple.com/gb/podcast/business-problems-solved-podcast/id1444154403?mt=2
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
