Can the Robin Hood Army Grow with Zero Financial Resources?

In 2014, Neel Ghose (MBA 2019) created the Robin Hood Army, an entirely volunteer-based organization working to get surplus food to hungry people. Just four years later, they had served more than 9 million people in 103 cities around the world, all while maintaining their “golden rule” of being zero-funds. Harvard Business School’s Susanna Gallani and Ghose discuss the most pressing challenge facing the organization with its fast growth and no monetary assets: how to attract, retain, and motivate workers.