Cold Call

Under Pressure, OXXO Rethinks the Convenience Store

Mexican convenience store chain OXXO dominated its market -- until its chief rival doubled in size almost overnight. Harvard Business School professor Tatiana Sandino discusses how CEO Eduardo Padilla responded by creating an agile organization based on a team culture and strong management systems.

Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.