Goop's Elise Loehnen on the benefits (and challenges) of a 'polarizing' brand

Goop's got its share of haters, who pillory the Gwyneth Paltrow site for peddling wacky wellness products, including the infamous jade egg. "People like to say it's pseudoscience," said Elise Loehnen, Goop's chief content officer, on the Digiday Podcast. "But pseudoscience is when you present something and say, 'The science shows that this can cure cancer,' which we would never do," she added. "We're never saying, 'Oh there's all this conclusive evidence.'" Paltrow started Goop in 2008 as a free weekly email newsletter. Now Goop offers a website, a podcast (hosted by Loehnen) and a Netflix show (as of last week). Goop also sells its own clothing line and consumer packaged goods online and from a brick-and-mortar store. It is, in many ways, the model of a modern media brand, with a sharp differentiation and diversified business model that includes commerce. On the Digiday Podcast, Loehnen discussed the merits of sharing information without necessarily critiquing it, various publishing and e-commerce trends as well as her personal experience of consuming psychedelic mushrooms in Jamaica (where they are unregulated).