Celebrate Success & Self Reflection- Mirror Vs Window
There are two elements to become a high-performance team. Celebrate success and Self Reflection.
Lee identified that having two small Team huddles, 10-15 minutes in length, can turn your team from average to high-performance.
The first Team Huddle should look to identify and celebrate the things that went well. Small and big wins, things that succeeded and should continue to persist with as well as the continued success of previous wins.
The second Team Huddle commences after, later in the week. This meeting is to identify and highlight where things didn’t go quite right (or even wrong!). Focus on self-reflection and improvement; what? how? Why? And then what you, as a team, will & can do to resolve and prevent it moving forward.
Lee explains that by having this two-step process, he has worked within unknown teams to develop independently but also as a team far better than without this method.
“Everybody needs to recognise that they can do things differently… Every team, every leader that I have supported, there has always been an opportunity for improvement”
-Lee Houghton
Lee also covers briefly the B.E.S.T. model for leadership and what that means;
B = Leadership Behaviour E = Employee engagement S = Customer Satisfaction T = Business Targets & Results
VALUABLE RESOURCES
Business Problems Solved Podcast
Mike Dennison at Speakers.com - https://www.a-speakers.com/speakers/mike-denison/
Lean Mentor International - http://www.leanmentorinternational.com
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
