Office Hours with Spencer Rascoff

Immigrant Grit And Parents’ Experience Inspired Co-founders To Create Service Titan

<p>Shoeboxes full of invoices and receipts ignited the idea of Service Titan for Ara Mahdessian, the company’s CEO and cofounder. An Armenian immigrant from Iran, Ara came to the U.S. with his family as a young boy. He watched his parents assimilate to their new country while toiling into late hours of the night in order to give their family a good life. Their hard work paid off. Ara attended Stanford where he studied software engineering. He and his cofounder, Vahe Kuzoyan, also a software engineer, applied their knowledge to create automated software for home and commercial service businesses like plumbing and electrical. This includes scheduling, dispatching, payroll, recording, payments, invoicing, etc. Hear why Ara feels having an engineering background makes him a better leader, what to look for in investment partners and the values he emphasizes at Service Titan to ensure a high-quality, supportive and productive company culture.</p>

Spencer Rascoff is a New York Times bestselling author who co-founded four tech companies, invested in over 50, and was CEO of Zillow for a decade. His first start-up, Hotwire, sold to Expedia for $685 million, and his second start-up, Zillow, is now a real estate colossus, worth around $10 billion dollars. Now, he’s cofounded dot.LA, a media company covering the cutting-edge LA tech scene. Hear Spencer speak with CEOs, start-up founders, venture capitalists, and prominent thought leaders about how to manage, how to lead, and how to win in business.