TED Business

Encore: How to Build (And Rebuild) Trust | Frances Frei

<p>Trust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus, Modupe explains how to apply those principles of trust with Black colleagues and others in the minority.</p>

<p>Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it should, too.</p>