#279 War Stories with Steve Portigal (UXP Classic)

#279 War Stories with Steve Portigal (UXP Classic)

By Per Axbom & James Royal-Lawson

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place...

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