The 2 Most Important Measures You Are Probably Not Looking At
In this episode Lee details two key factors that are essential to driving your improvement project forward. Creating change can be achieved much more quickly by applying these two methods.
KEY TAKEAWAYS
We need to be more aware and understanding of the process of forming ideas, expression of ideas and actualisation. The length of time from thought to actualisation, the lead time from idea to action, should be discovered. We should do what we can to reduce that time span. Increase the number of constructive thoughts that people have. Engage them so they want to produce results towards your business. Ask them questions more frequently, create structured conversations for them to have ideas and express them. Put in place a safe environment. Do not criticise ideas pejoratively that will make your people reticent to express themselves. Understand how comfortable your people are with group or one to one meetings.
BEST MOMENTS
‘We need to be like magicians and make the invisible visible.’
‘If this is done in a way that is creating the right thoughts in people then you are going to create more positive actions in the goal or destination that you are trying to achieve.’
‘Is it easy for people to see what should be happening now and whether it is or isn’t happening the way that it should be happening?’
‘They’re giving a month for the action because that’s when the next meeting is going to take place. But the action might only be an hour or two hours.’
VALUABLE RESOURCES
Business Problems Solved Podcast
ABOUT THE HOST
For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.
In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.
Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.
CONTACT METHOD
You can contact Lee Houghton on 07813342194
