Learn the art of negotiation with Chris Voss, FBI’s former chief international hostage and kidnapping negotiator, and author of Never Split the Difference

Want to know what it’s like to negotiate for a person’s life? Want to learn the secrets of great negotiation? Want to find out why a deal can break down with no warning? “The deal-killers are as important as the decision maker”, explains Chris Voss. “We've changed our hostage negotiation strategies to take the people not at the table into account. And we found the exact same dynamic in business.” If you feel like your negotiation skills need sharpening, you’ll like this episode with Chris Voss, former chief international hostage and kidnapping negotiator for the FBI and author of the best-seller, Never Split the Difference. He’s got some pretty crazy stories too. Now the Founder and CEO of The Black Swan Group, Chris has carved out a career as the world’s number one negotiation coach, taking what he learned during his years at the FBI and applying those techniques to the business world.  “Listening is not waiting for your turn to talk. It's an evolved skill. There isn't any negotiation book out there that doesn't list listening as an advanced skill that you have to actually work at.” Learn about Chris’s journey to becoming a negotiator, why listening and being coachable are the core skills of a great negotiator, what’s happening psychologically during negotiations, the art of the calibrated question, why Bono is one of the best negotiators in the world, why deference is a superpower... and why you should never split the difference.  Links: Book - Never Split the Difference -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders -- Newsletter Sign up here: https://secretleaders.email/ You can find our historic newsletters here: https://www.secretleaders.com/episodes Learn more about your ad choices. Visit megaphone.fm/adchoices