Tripadvisor: how to lead a company for 22 years, with Founder and CEO Steve Kaufer

If you’ve been on holiday - if you’ve been anywhere you’ve Googled - you’ve probably used Tripadvisor. It’s just one of those names synonymous with the internet, and it’s not just because their SEO has been amazing - they’ve been going for 22 years.  Extraordinarily it’s had the same person leading it all this time - Steve Kaufer, who’s finally stepping down this year.  Tripadvisor has been through a variety of management changes along the way, which have forced Steve to adapt but he’s still here, although not for much longer. Find out why now’s the time he’s leaving. We talk about: The unlikely birth of Tripadvisor The difference between hindsight and wisdom How to handle a business which loses 90% of its revenue  The most renewed thing on Tripadvisor How to manage change in company ownership  -- Sponsors Vorboss - get better internet: https://vorboss.com/secretleaders Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders -- Newsletter Sign up here: https://secretleaders.email/ You can find our historic newsletters here: https://www.secretleaders.com/episodes Learn more about your ad choices. Visit megaphone.fm/adchoices