How upskilling is driving staff retention

Large companies are relying on online learning more and more, to improve the career goals of their employees, and upskilling can be an important way of retaining staff while adding to existing expertise.

But the public sector has lagged behind the private sector on this front, and is currently experiencing record churn and vacancies. 410,000 staff quit social care in 2021, and care roles around the country are now short of approximately 165,000 staff.

This week, we spoke to Hadi Moussa, general manager and managing director for EMEA at one of the largest online learning platforms, Coursera, to unpack how virtual upskilling courses can help improve staff retention in social care, as well as the prospects of roles within the sector.

For more information, read the show notes here.