The Story

Best of 2023: Why British Gas has been breaking into customers’ homes

In the week between Christmas and New Year, we’re listening back to some of our favourite episodes of 2023.A Times journalist went undercover to show that British Gas obtained court warrants to break into customers’ homes to force fit prepayment meters. The investigation led to immediate responses from the company, the regulator and from government. So how did the investigation unfold?This podcast was brought to you thanks to the support of readers of The Times and The Sunday Times. Subscribe today: thetimes.co.uk/storiesofourtimes.Guest: Paul Morgan-Bentley, Head of Investigations, The Times.Host: Manveen Rana.Clips: Times Radio, Sky News, BBC, Parliament. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer" style="color:grey;" target="_blank">acast.com/privacy</a> for more information.

The Story: the flagship podcast from The Times and Sunday Times. One remarkable story, told in depth, each day. Hosts Manveen Rana and Luke Jones take you to the heart of the story you need to know with exclusive reports and investigations. Plus, each month, William Hague hosts an agenda-setting interview with a key newsmaker or thinker. Discover the story behind the story with world-class journalism from The Times and Sunday Times. The Story is available at the start of your day from Monday to Friday, with bonus ‘Inside the Newsroom’ episodes every Saturday for Times subscribers, available by connecting your subscription via Apple Podcasts. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer" style="color:grey;" target="_blank">acast.com/privacy</a> for more information.