Contestability in Government AI Systems

The use of AI to make decisions about individuals raises the issue of contestability. When automated systems are used by governments to decide whether to grant or deny benefits, or calculate medical needs, the affected person has a right to know why that decision was made, and challenge it. But what does meaningful contestability of AI systems look like in practice?

To discuss this question, Lawfare's Fellow in Technology Policy and Law Eugenia Lostri was joined by Jim Dempsey, Senior Policy Advisor at the Stanford Cyber Policy Center, and Ece Kamar, Managing Director of the AI Frontiers Lab at Microsoft. In January, they convened a workshop with stakeholders across disciplines to issue recommendations that could help governments embrace AI while enabling the contestability required by law. They talked about the challenges that the use of AI creates for contestability, how their recommendations align with recently published OMB guidelines, and how different communities can contribute to the responsible use of AI in government.

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