Lean in the Legal Sector
Get ready for an exhilarating episode of the Ever-So-Lean Podcast, as we put Lean in the dock, and explore how this methodology is taking shape in the world of law! Our guest for today is none other than the phenomenal Sarah Harris, a Criminal Barrister, Regulatory Partner and CI Practitioner with over a decade of experience. Sarah shares with us the incredible story of how CI has evolved in her industry, and the great work that is being done at Kingsley Napley to lead the way in this. But that's not all - Sarah is also the FIRST participant in the field of Law to successfully graduate as a Lean Six Sigma Business Black Belt, a BQF accredited program designed for organizations in the digital age - this sounds great!
Join us as Sarah gives us an insider's view of Lean in the Law industry, sharing the challenges and benefits of applying Lean principles in the legal profession. From improving efficiency and reducing waste to enhancing the client experience, we'll discover how Lean is transforming the way lawyers work. So, hold on to your peruke and get ready for proceedings, as Sarah Harris meets Matt on this episode of the Ever-So-Lean Podcast!
Key Takeaways:
It was amazing to hear how we can apply this methodology in something so different. You really can apply Lean ways to anything. Great approach in selling the Lean concept to their senior leaders. Thinking about the long-term gains rather than the short-term gains. It was born from within, this isn’t something that the senior leadership requested, it came from the team. They presented it back to the leadership get their buy-in. Framed in the right way build, you can earn the trust of senior leaders and then deliver the results The traditional Lean Six Sigma/any methodology as we know it doesn’t fit every single use case. Don’t be afraid to take it and translated it into something meaningful to your organisation e.g. Sarah spoke about how they don’t have customers they have clients. So, they have voice of the client instead of customer. Don’t feel in your organisation that you have to stick rigidly to the DMAIC steps, find a way that works for you. Convert it into a language that works in your organisation because if you don’t it’s not going to sustain, people will see through it and the last. Make change fun and see it as an opportunity. Get those ideas coming in. Every problem is a treasure and create a mindset where every problem is a treasure. It is as an opportunity to make things better. Make it enjoyable and people will stick with it.
Find out more about Kingsley Napley at www.kingsleynapley.co.uk
If you would like connect with Sarah you can do so at https://www.linkedin.com/in/sarah-harris-883b9553/ or via email at sharris@kingsleynapley.co.uk
To find out more about the BQF Certified, Lean Six Sigma Business Blackbelt, and other certifications available with Catalyst Consulting Ltd, visit www.catalystconsulting.co.uk
To learn more about the British Quality Foundation (BQF) visit www.bqf.org.uk
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Find out more about the Ever-So-Lean Podcast at www.eversolean.com
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