A Closer Look

My Focus is on Customers & Making People Feel Great

<p>He has been recognized as one of the top ten retail visionaries of his time by Women's Wear Daily. He is the Chairman of a three-generation family business, Mitchell Stores, with locations in Connecticut, New York, California, Washington and Oregon. He is a popular keynote speaker and author of 3 books, the most recent is "Selling the Hug your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson for Life". This week on a Closer Look, Chairman of Mitchell Stores Jack Mitchell, discusses his secrets to maintaining loyalty from customers and employees and how to sell anything in both business and life. Host: Arthur Levitt. Producer: Madena Parwana</p><p>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.</p>

Arthur Levitt, a former chairman of the U.S. Securities and Exchange Commission, and a member of the board of Bloomberg L.P., takes a closer look at the brightest minds in business and politics through one-on-one interviews.