Streaming Services Frustrated as Customer Loyalty Declines
Streaming companies continue to be frustrated by customers who subscribe to their service, watch the shows they want, then cancel and go to another platform. Competition is stiff for the streamers, but price-conscious customers looking for more content are following specific shows rather than staying loyal to any one service. Sarah Krouse, streaming reporter at the WSJ, joins us for how customer loyalty is declining at the top streaming services.
Next, as we continue to see low job satisfaction and high burnout rates among workers and changing policies and priorities from leaders, middle managers are stuck with pressure from both sides and are having a hard time keeping everything on track. Especially hard is implementing return to work plans and dealing with turnover. Julia Herbst, senior editor at Fast Company, joins us for why no one wants to be a middle manager anymore.
Finally, on the ballot this November, one Southern California county will ask its residents if they want to secede from the state. Feeling like they aren’t getting enough funding, San Bernardino County will ask voters if they want them to “to study all options to obtain its fair share of state and federal resources, up to and including secession. “ Dani Anguiano, reporter at The Guardian US, joins us for how residents feel and the hard road ahead to actually break away.
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