Conversations About Why The Customer Is Always WRONG
The No Ceilings crew (Glasses, Peter Bas, Joey Westside) discuss the frustration of customers who expect excessive customization and entitlement at restaurants and fast food establishments. The crew argue that the notion of 'the customer is always right' is outdated and no longer applicable in today's society. They discuss the origins of this expression and how it made sense in the early 1900s when businesses were not as patronized, the abundance of options and the fast-paced nature of the food industry today, the lack of judgment and shame in society, the obsession with convenience, and the decline of quality due to entitlement and more. Tune in and join the conversation in the socials below.
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