HBS Managing the Future of Work

Microsoft’s AI perspective: From chatbots to reengineering the organization

AI’s revolutionary potential is best realized incrementally, according to Jared Spataro, Corporate Vice President of Modern Work and Business Applications. How the tech giant is experimenting its way from AI assistants to autonomous agents while engaging with stakeholders. Also: the OpenAI connection, responsible AI, and upskilling.

Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.