HBS Managing the Future of Work

Covid-19 Dispatch: Hayden Brown

Hayden Brown has been Upwork’s CEO since January 2020, just before the coronavirus pandemic shifted much of the workforce to working from home. Upwork is a leading platform connecting freelance workers to businesses who need help. Hayden shares with what changes she has seen since Covid-19 hit, what skills are in demand and how this new normal might change the nature of remote work. Often the capabilities that are not readily available in the local market are accessible on platforms like Upwork.

Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.