Tech Life

Will AI replace call centre workers?

It’s the ongoing question about AI – will it replace jobs or create new ones? We look at the argument from the point of view of call centre workers in the Philippines. Also on the programme, how Google Maps is tracking the changes in the built environment around the world. Plus – the small European city home to some of the most important music tech in the world.Get in touch with Tech Life by emailing techlife@bbc.co.uk or sending us a Whatsapp on +44 330 1230 320. Presenter: Chris Vallance 
Producers: Tom Quinn and Imran Rahman-Jones
Editor: Monica Soriano(Image: An animation of a robot wearing a headset and microphone. Credit: Getty Images)

Tech Life discovers and explains the ways technology is changing our lives, wherever we are in the world. We meet the people with bright ideas for rethinking the way we work, learn and play, and get hands-on with the products they dream up. We hold tech giants to account for their huge power to affect our lives, and ask who wins, and who loses, in the technology transformation. Tech Life is your guide to a future being made, and remade, at lightning speed in front of our eyes.