Five Core Values for Success: Customer Service, Integrity, Teamwork, Accountability, and Respect

Two-time Emmy and three-time NAACP Image Award-winning Television Executive Producer Rushion McDonald interviewed Ken Taunton, founder and president of The Royster Group, a nationally recognized, certified Black-owned professional staffing firm. Solidified with the five core values for success, including customer service, integrity, teamwork, accountability, and respect, The Royster Group is one of North America’s fastest-growing professional staffing agencies providing diverse and highly qualified executive-level talent for the public and private sectors, including healthcare and government.

Here are some interview highlights:

Ken established The Royster Group after noticing a need for more diversity, including women and people of color, in senior-level executive searches while employed at Korn Ferry.

A minority business enterprise certification legitimizes Black-owned businesses' capability and capacity to do business with Fortune 500 companies.

Healthcare support services careers are among the top job markets due to the nation’s growing population of people who need help caring for themselves.

As a new business owner, having a mentor who shares free information about important business decisions can help you avoid costly mistakes in the future. 

The U.S. Small Business Administration and SCORE are excellent resources for small business owners who need guidance on establishing the appropriate business model.

Established in 2001, The Royster Group is a multi-million-dollar firm with national clients in over 20 states. In 2023, Ken was named the U.S. Small Business Administration Small Businessperson of the Year for Georgia.

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