John DiJulius and Nick Berry Discuss How All Business Problems Are Leadership Problems
The &apos12 Days of Business&apos Mini-Series
Day 5: John DiJulius and Nick Berry Discuss How All Business Problems Are Leadership Problems
Get all &apos12 Days of Business&apos here.
Episode Summary: In this insightful conversation, Nick Berry interviews John DiJulius, president of The DiJulius Group and a global authority on world-class customer and employee experience. John breaks down the biggest challenge in business leadership: how unprepared “accidental managers” can sabotage team morale. He also explains why leadership today demands two previously overlooked skills: managing remote staff and addressing employee mental health. John’s practical advice challenges leaders to accept responsibility for their teams’ success, proving that all business problems are leadership problems.
Takeaways:
82% of managers are unprepared for leadership—train before promoting.Remote work demands intentional communication to engage teams.Addressing employee mental health fosters trust and retention.Embrace accountability: every problem in your business is your responsibility.Links:
John DiJulius Official WebsiteThe DiJulius Group WebsiteJohn’s LinkedInJohn’s InstagramChapters
00:23 About John DiJulius
01:26 All Problems are Leadership Problems
02:58 The Biggest Challenge in Leadership
03:17 Accidental Managers
04:54 Two Skills Leaders Have to Have Now
05:19 Leadership in a Remote Work Environment
05:40 Employee&aposs Mental Wellbeing
Prior Episodes from The &apos12 Days of Business&apos Mini-Series
Day 2: Matt Diggity&aposs Hiring Strategy for Identifying and Hiring &aposA&apos Players Only
Day 3: Dr. Haley Perlus: The Problem With Resolutions and Why You Should Replace Them With Purpose and Values
Day 4: Sara Nay on Burnout, Delegation, and the Mindset for Entrepreneurship
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