The Action Catalyst

CLIP:  One To Say Yes, Two To Say No

<p><a href="https://hyken.com/" rel="noopener noreferrer" target="_blank">Shep Hyken</a>, Chief Amazement Officer of Shepard Presentations, customer service and experience expert, author, and speaker, explains why when it comes to good customer service, it takes one to say yes, but two to say no.</p><p>Hear Shep's full interview in Episode 13 of The Action Catalyst.</p>

The Action Catalyst interviews top leaders and achievers, sharing hard-earned tips and advice to help you uncover your inspiration and gain valuable insights to overcome setbacks, defeat mediocrity, and reach your goals in life, business, and beyond.



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