FT Listen to Lucy

Compliments are always best made behind closed doors

On praise, the experts have got it wrong: it should almost never be given in public. It is a dangerous, corrosive substance that has a powerful and positive effect on the person it is aimed at but is better administered behind closed doors, says Lucy Kellaway. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer" style="color:grey;" target="_blank">acast.com/privacy</a> for more information.

Financial Times management columnist Lucy Kellaway pokes fun at management fads and jargon, and celebrates the ups and downs of office life. Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer" style="color:grey;" target="_blank">acast.com/privacy</a> for more information.